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Quality & Service

OUR SERVICE
WINDOWS TIME
Putting ourselves in the position of customers is the premise of always talking customers as the center.Transposition thinking is an important requirement of service thought is our service.Window`s watch can think from the perspecitve of customers,understand customer`s views,know what customers need and don`t want,and provide instant and satisfactory services. Window`s watch will integrate the service from before,during and after procesing into a value chain oriented by customer demand,create a new value chain service era,and then set up industry benchmark.
6S SERVICE SYSTEM
SINCERE
One stop agent processing.whole process trusteeship service.a community of destiny in the supply chain for the whole life.
SMILING
Design team 7*24 hours 365 days uninterrupted solve your personalized customization and OEM/ODM relevant problems.
SATISFIED
The products can pass CE,ROHS and reach certification,33 times watch QC process,12-24 months quality assurance.
SPECIALITY
Take photos and make posters free of charge.Free disign,free proofing.Free pick-up service for customers coming to the factory.
SUPER
Unified design.Unified production.Unified standard.Unified training.Unified management.
SPEEDY
Accurate quotation within 30 or 60 minutes.Fast delivery on time within the delivery period One-to-One personalized customized service.
5 MAJOR SUPPORT SYSTEMS
TRAINNING CONSULTANT SUPPORT
Watch assembler,watch quality control professional training system,provide professional support consulting services for customers.
All staff should train brand knowledge,improve the professional concept of brand OEM,and improve the after-sales guarantee systems.
Can provide professional knowledge training for customers on a regular basis.
PROGRAM DESIGN SUPPORT
Release new design and develop new products regularly
professional industrial designers provide product color scheme and product appearance improvement evaluation scheme
Strong ability to cooperate with customers in new material and new products development
CUSTOMS CLEARANCE & INSPECTION SUPPORT
Arrange registration,logo design and patent application for customers
Cooperate with the customs clearance of the goods by the customer`s agent
Support third party secured transactions support third party inspiction
Provide third party agent test report
COLLAGE QUOTE SUPPORT
Collage service
Provide storage and delivery agent
Accurate quotation in 20 and 30 minutes
Prooring before making goods to ensure product quality
OPEN IN-FACTORY SUPPORT
Provide open plants services and strategic partnerships with customers
Provide customers to follow up and check the whole process in the factory,thansparent and visual production process
Automatic return of mold fee when the quantity of goods is achieved within the specified period
SERVICE PROCESS
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